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Topic: Extension Purchasing Support, Proof of ID

AlbertSalerno

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May/10/2018 at 13:19

HI,


 


I know it's a Sunday but I've run into the annoying "proof of ID" required before I can purchase an extension. The major annoying thing is I've paid already and I am stuck waiting for support to enable me to get the download. I would have appreciated it if the funds had not been taken out of my paypal account before this fraud check, but now I am stuck out of pocket and out of required extension. I have e-mailed support with a scan of my ID, and I am eagerly waiting on the support.opencart.com site, with little sign of life there at all!is there any other way of contacting these guys? I have a meeting with a client in less than a day and other deadlines and this anti-fraud system looks set to put me behind schedule if I don't get the download soon!!! I've tried the regular telephone number too, and no success so far.


Please help.


I did not find the right solution from the internet.


References:


https://forum.opencart.com/viewtopic.php?t=124960


Video content production agency


Thanks!

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